We recently asked a simple question on Facebook:
“What do you hate about advertising?”
The response was anything but simple.
Dozens of people chimed in, and while the wording varied, the themes were remarkably consistent. The feedback wasn’t angry just for the sake of it—it was honest, emotional, and incredibly useful.
Here’s what people actually said, what it means, and how advertisers can do better.
This was by far the loudest complaint.
People repeatedly mentioned:
False advertising
Overpromising
Products not matching reality
Ads that “make themselves look good” but don’t deliver
💬 “99.9% of them are false advertising.”
💬 “They lie to make themselves look good.”
Consumers feel tricked. Once that trust is broken, it doesn’t just hurt one brand—it makes people suspicious of all ads.
Show the real product, not an idealized fantasy
Use actual customer stories, not scripted perfection
Clearly state limitations, pricing, and expectations
Trade hype for honesty
👉 Trust converts better than polish.
Another common frustration was frequency.
People complained about:
The same ad appearing over and over
Ads interrupting movies, shows, or videos repeatedly
Feeling like there’s no escape
💬 “When they show it more than once in a movie.”
💬 “They’re too many!!!!!”
Repetition without relevance feels invasive. Instead of remembering the brand fondly, people start resenting it.
Cap ad frequency aggressively
Rotate creative more often
Focus on context, not just exposure
Ask: “Would this annoy me if I saw it five times today?”
👉 Familiarity should build comfort, not irritation.
Several people mentioned volume, interruptions, and ads breaking the flow of what they were enjoying.
💬 “The volume is too high.”
💬 “Very rude!!!”
Ads feel like an ambush. Instead of being invited into someone’s attention, they force their way in.
Design ads that fit naturally into the platform
Prioritize native formats over disruptive ones
Respect quiet spaces (especially video and mobile)
Let people opt in instead of trapping them
👉 Attention given willingly is far more valuable than attention taken.
This frustration came up more than once.
People expressed resentment about:
Paying for subscriptions and still seeing ads
Feeling punished for wanting a clean experience
💬 “I shouldn’t have to pay a subscription to avoid them either.”
It feels unfair. Ads become something people associate with loss, not value.
Make ads worth watching
Educate, entertain, or genuinely help
Deliver something useful in the first few seconds
👉 The best ads don’t feel like ads at all.
Some responses were blunt:
💬 “Annoying and unnecessary.”
💬 “I loved without them for years.”
People don’t hate advertising—they hate wasted time.
Before launching any campaign, ask:
Does this solve a real problem?
Does this teach, help, or inspire?
Would I stop scrolling for this?
👉 Relevance beats reach every time.
What stands out most from these responses isn’t anger—it’s disappointment.
People are open to:
Honest messaging
Respectful placement
Useful information
Creative storytelling
What they reject is:
Deception
Noise
Repetition without purpose
Being treated like a captive audience
If you listen closely, the message is clear:
Advertising needs to earn attention, not demand it.
The brands that win today won’t be the loudest. They’ll be the most trustworthy, most human, and most respectful of people’s time.
And based on what real users are saying, that’s exactly what audiences are hungry for.
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